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Email, SMS & WhatsApp Marketing

Email, SMS & WhatsApp Marketing

Precision Messaging Powered by EntivaEngine

Your customers expect the right message, at the right moment — and that’s where we come in.
At Eminence Technology, we use EntivaEngine’s intelligence framework to transform everyday SMS and WhatsApp campaigns into high-performing, revenue-generating conversations.

Our email marketing services combine predictive insights, timing models, and creative precision to ensure every message resonates with purpose and delivers measurable ROI.

Schedule a Free Audit

Why Social & Performance Ads Need EntivaEngine

Most businesses send messages. Few send value. We help brands build communication ecosystems that anticipate user intent, strengthen trust, and convert consistently. Everything is powered by a blend of data, empathy, and disciplined execution.
Our email automation services combine EntivaEngine’s predictive intelligence with human oversight to identify high-value customer segments, understand their channel preferences, and tailor messaging across Email, SMS, or WhatsApp with precision.
Typical Problems ItsBot.ai Solves

Key Challenges We Help You Solve

Inbox messages fail to convert, causing weak revenue and retention.
Poor timing and channels reduce engagement and increase opt-outs.
Personalization inconsistency creates branding mismatches and customer experience errors.
Managing approvals, localization, and consent becomes difficult across platforms.
Disconnected metrics hide LTV impact and force guess-based decisions.

Our ItsBot.ai Approach

Cohort Discovery & Channel Selection

ItsBot ingests CRM data, on-site events, and product interactions to identify and segment cohorts.

Outcomes: Avoids irrelevant mass sends by targeting cohorts

Predictive Send-Time & Frequency

ItsBot’s AI scheduler analyzes engagement signals to determine optimal send times and cadence per cohort and per recipient.

Outcomes: Increases open and click rates & reduces opt-outs

RAG-Backed Personalization & Dynamic Templates

ItsBot connects with Retrieval-Augmented Generation (RAG) pipelines to pull live data, product details, booking updates & knowledge-base facts.

Why it helps: Delivers timely, personalized, and trustworthy messages

WhatsApp HSM & Conversational Flows

ItsBot manages WhatsApp Business verification via WhatsApp marketing services, HSM template approvals, and 24-hour compliant conversational flows.

Why it helps: Enables reliable communication with high open rates

Flow Orchestration & Escalation

ItsBot automates entire lifecycle journeys, including welcome, cart recovery, booking confirmation, win-back, and reactivation.

Outcomes: Improves self-service resolution & maintains personalization.

Program Deliverables

What You’ll Receive

Cohort intent mapping with three prioritized actions predicting performance uplift.

Prebuilt automations including welcome, recovery, confirmations, and win-back journeys.

Email, SMS, WhatsApp templates with localization and personalized dynamic fields.

Integrations for catalogs, bookings, knowledge retrieval, enabling accurate contextual messaging.

Structured escalation paths with a moderator dashboard for monitoring and resolution.

DKIM, SPF, DMARC configuration with suppression management and planned warm-up.

Performance intelligence dashboard with real-time attribution, conversion tracking, and cohort-level insights.

Hire Us

Our Implementation Process — How We Start

01

Onboard & Connect

Establish secure API connections with your CRM, order management, and analytics platforms. Configure ItsBot connectors, register your WhatsApp Business account or Twilio messaging gateway, and verify all HSM compliance prerequisites.

02

Seed Flows & Templates

Deploy 2–3 pilot automation flows that include a welcome flow for high-value cohorts, 2-hour WhatsApp cart recovery sequence & SMS booking with our SMS marketing services to ensure tone, compliance, and relevance.

03

Test & Iterate

Run variant experiments on subject lines, CTAs, and send-times. ItsBot collects real-time engagement data, and conversion metrics, while EntivaEngine strategists review insights and validate escalation logic.

04

Scale & Govern

Enable automated throttling based on LTV signals to balance engagement and ROI. Provide weekly AI Playbooks and monthly dashboards summarizing performance, LTV trends, and optimization opportunities.

Turn Every Message Into Measurable Revenue

Book a Free Messaging Audit and connect with customers across Email, SMS, and WhatsApp for maximum engagement and ROI.
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Case Snapshot

  • The Challenge
A travel rental platform was losing potential bookings due to delayed responses and missed follow-ups. Manual SMS and WhatsApp campaigns couldn’t keep pace with high-volume inquiries.
  • Approach

We implemented an EntivaEngine-powered messaging strategy, analyzing engagement patterns to identify optimal send windows and recovery triggers.
Custom WhatsApp and email flows were designed to re-engage dropped users with dynamic property details, personalized offers, and instant escalation to human agents for complex requests.

  • Outcome: In just six weeks:

Booking recovery conversions rose by

37%

Support calls dropped by

21%

ROAS Improvement

18%

WhatsApp became the primary customer channel for customer journey automation, driving faster booking confirmations and higher repeat engagement.

Why Clients Choose Us

Unified Multi-Channel Ecosystem

We design connected journeys across Email, SMS, and WhatsApp that deliver consistent, intent-aligned communication.

Predictive Audience Intelligence

Our models identify the ideal timing, frequency, and channel for every customer cohort.

Human Led Quality and Compliance

Every message is reviewed for tone, accuracy, and platform-safe execution before it goes live.

Personalization at True Scale

Dynamic content frameworks adapt to languages, segments, and markets without losing brand integrity.

Measurement That Drives Revenue

We connect every workflow to revenue, retention, and lifetime value to guide real performance decisions.

Complete Strategy to Execution Support

From planning to automation setup, testing, and optimization, we deliver continuous and measurable improvement.
Hire Us

Ready to Make Every Ad Dollar Count?

Let’s transform your social campaigns into predictable growth engines powered by data, strategy, and trust.

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Testimonials

Testimonials

Our abandoned cart recovery went from 8% to 23% within the first month. The team’s blend of AI-driven insights and human-crafted messaging turned casual browsers into loyal repeat buyers.

E-commerce Manager

UrbanThreads

Testimonials

We used to struggle with post-booking engagement. EntivaEngine’s WhatsApp and email workflows now handle confirmations, upsells, and reviews automatically — bookings rose 28% and cancellations dropped by half.

Head of Growth

Beachscape Resorts

Testimonials

Patient reminders, follow-ups, and health tips now go out automatically across SMS and WhatsApp. Appointment no-shows fell by 35%, and patient satisfaction improved dramatically.

Operations Director

HealWell Clinics

Testimonials

Their lifecycle campaigns reactivated dormant leads we’d written off. Personalized email and WhatsApp sequences brought in 42% more enrollments this semester — without increasing ad spend.

Marketing Head

BrightPath Learning

Testimonials

We finally have structured lead nurturing. From first inquiry to site visit, every buyer gets timely updates via WhatsApp and SMS. Lead-to-visit ratio improved 2.4× in two months.

Sales Director

PrimeLiving Realty

Testimonials

Their storytelling and segmentation are unmatched. Email open rates increased from 19% to 41%, and WhatsApp click-throughs doubled — all while maintaining full compliance and brand consistency.

Founder

GreenGlow Naturals

Your vision, our tech—let’s connect.

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frequently asked questions

Does Itsbot Send Messages Directly Or Integrate With Our Provider?
Both. It’sBot.ai can send messages directly via integrated gateways, such as Twilio or WhatsApp Business API, or orchestrate sends through your existing ESP or SMS provider for seamless integration.
All major automated messages are reviewed and approved by senior human strategists. ItsBot flags high-risk templates for brand and legal sign-off before registration, especially for WhatsApp HSM templates.
ItsBot.ai oversees the entire compliance workflow, i.e., business verification, HSM template registration, and opt-in enforcement under Meta’s 24-hour messaging window. All templates are localized, monitored, and compliance-checked before deployment.
All major automated messages are reviewed and approved by senior human strategists. ItsBot flags high-risk templates for brand and legal sign-off before registration, especially for WhatsApp HSM templates.
Yes. ItsBot can automatically create context-rich tickets containing conversation transcripts, customer history, and predicted intent, and route them to your CRM or support team for immediate action.